Had the pleasure of visiting this place and was extremely satisfied with quality and service.Have even ordered jewelry from overseas and the service and delivery time has been exemplary.Highly recommended.
Sapphire - Heritage Pageants
“Gem Shop with Integrity”
My wife and I visited Gamini Gems, both this store and another in Dambulla, as our driver thought it would be an interesting experience. The staff were fantastic and took the time to show us how the gems were mined, cut, mounted etc which was a great experience in itself.We did end up purchasing some gems, which having done no research into it, was very uncharacteristic of us. We were given plenty of time to find what we wanted and the staff were extremely helpful in showing us different designs etc. Needless to say the final result and price were what I now know, having investigated it back in the UK, as very good - you do still need to negotiate though!
Unfortunately for us, we became nervous that evening, and reading that there are so many rackets in Sri Lanka we decided to utilise their refund policy which allowed for a full refund within 30 days. Whilst getting the refund did require a fair bit of persuasion, mainly because they are not used to this, the company did agree to the refund and stated that it would take 90 days to process.This left us feeling incredibly nervous that we could end up losing all of our money, however to our surprise the money was refunded within the week.Overall, having come back to the UK and investigated the price and quality of the gems, we now feel really stupid that we took the refund. It seems that there is so much negative press about gem stores that we could not see how genuine this company are.
As a result I feel I have to give this review to anyone who is considering purchasing Gems in Sri Lanka. This company has stores in Kandy, Columbo, Nuwaraeliya and Dambulla so if you are interested in buying something then I can recommend this chain
Jon W -London Trip Advisor
“Excellent Gem store ever in Kandy”
I went to many gemstone stores in Kandy, no place like this place, honest and excellent staff. They spend too much time with me till I find my precious gemstone without any pushing from them.I recommend this place highly and I recommend Mr. Shafi, salesman who served me.But always remember to negotiate the price they ask, be solid and you will get your stone in a good price. ABDUL S
I want to keep this my secret”
I am reluctant to let others know about this amazing gem store. The jewellery is gorgeous and the service is incredible. I bought earrings and rings for my bridesmaids as their gifts from our wedding in November, which they love.
EHaworthManchester, United Kingdom
We visited the factory and we're shown a 10 minute video of how the gems are mined before being shown the process of making the jewellery. I decided to purchase a bangle. I chose my spinel stones and designed the bangle. It was going to take a couple of days to make so was going to be delivered to our next destination. It was perfect, just as I had imagined. It needed less stones than I had purchased, so I will keep these til my next visit to Kandy and will have something else made for me.
Thank you for my beautiful bangle.
We visited this store in Kandy during our visit to Sri Lanka in January 2015.We were shown a film about Gem Processing and mining. It was quite interesting and a lay man could also understand how Gems are processed. After show, we were taken to the workshop, where skilled workers were doing works on the machines. it was nice to see the workshop. Then,we went to the showroom, where many varieties of Gems and Jewellery were displayed. The sales persons showed the varieties of Gems. The staff was very cooperative and they answered all our questions and cleared all our doubts. The necklace with diamonds were a feast to the eyes. They also said that we can book or order any of the gems or jewellery over phone or online and it will be delivered to our home..We could see and enjoy the gems. However, we made no purchases. Its a worth visit to the factory.
Visited January 2015
Thank you for your email and hello from England. We have been sat together in the garden today wishing we were back in Sri Lanka. Maybe we should buy a house and save on hotel bills. Our journey home was delayed by 4 hours so we were awake all night and very tired when we got on the plane. We arrived in London safely and the taxi arrived to take us home. Gareth and I had a lazy afternoon but Margaret and Kenny had to drive four five hours to get back to their home in the north of England. We took the necklace to my friend last week and she liked it very much. My niece also liked her necklace that you made to match the earrings. We have been looking at our photographs and remembering what a lovely holiday it was. I am glad that Gamini returned safely and that the trip was successful. I hope the rip to Singapore goes well – are you going with him? Singapore is a lovely place. Thank you again for the lovely moonstone gift – I wore it yesterday when we went out for dinner with friends. It looks very nice with a black dress. Say hello to everybody for me – I hope your daughter's keep fit cycling is going well. Hopefully we will see you again soon.Best wishesJane xx England
It was a great pleasure meeting with you at Kandy, during my stay in Lanka, I had visited your shop with my friend Mrs Tara Rao, who made some gem stone purchase at your place. I thank you for all the assistance you gave with respect to my ring as well. Please do keep in touch and whenever you are planning to be in India, please do call, as I being a Travel Agent, can help you with your travel arrangements and stay in India.KaLiNdI- India
Hope you and your families are ok. In Poland -10C and snowing. We would like to say you thank you very much for everything what you did for us. 21th Jan my son sent the email to you. He will be in contact with you. All the best to you, Mr Gamini your Mother, Wife, Daughter, Son our nice "driver" his Wife, Daughters and Son and all staffRegards,Grazyna@Arek Hakalo- Poland
I just received the beautiful citron earrings that you so very kindly mailed to me. I cannot thank you enough! When Dinali Lokugamage at Reddot told me that you had agreed to ship the earrings to me, I was overjoyed. Now that they have safely arrived and I have had the opportunity to see them again, I have to say that they are even lovelier than I remembered. Thank you for assisting me in sending the earrings to me. I truly appreciate your conscientious effort in making sure that they arrived safely to my front door.Best regards,Ellen Dupps _USA
Hello Gamini,Thank you for letting me know, I think your service is so excellent. Is there anyone I can write to to let know what fantastic service you have given me? I really loved your country whilst I was there, loved the people too, and now I can understand why!Kind regardsLiane Wigley-China
Dear Mr Gamini,The earings arrived in time for Christmas. They are lovely and my mother was so pleased to receive them. Thank you so much for all of your effort. Happy New Year to you and your family,Best WishesJane Fish
I have already had many favourable comments from friends about the Ametrine set and the gold ear-rings match my ring perfectly! I love the other silver ring, too, it is huge and impressive! I should have insisted on size Q as both rings are slightly too big [I knew my fingers were swollen in the heat] but I am sure I can get them re-sized. I appreciate the trouble taken by the man who delivered these items to the Blue Water Hotel ....... I think he had a tiring journey so "Thank you" to him. Please say a big "Thank you" to the jeweller who did such a good job in a short time to prepare my pendant, ear-rings and rings. Best Wishes from Beryl White
Dear Mrs. Gamini,I want to thank you so very much for the beautiful necklace you have sent. It is truly beautiful and I will always treasure it. Thank you also for looking after my husband and taking him to the up country. I hope to see you here in the Czech Republic and in our homeSincerely Jitka
Dear Gamini,Thanks and appreciate this mail. Nice to hear that the necklace has come out beautiful. We shall certainly meet up when you are coming here in march.Best Regards,Mohan Kumar- Singapore
Dear GaminiHow wonderful for you - i hope they all liked your gems as much as we always do. Best Wishes to the family and all our friends in Sri Lanka.Jane John-UK
Ring has arrived safely. Thank you.We hope your business is going well and if you are visiting Australia please contact us as we would like to see you. God willing we could be visiting Sri Lanka late next year, and if we do, we will come & see you.
Bert & Marlene